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AFB Survey

Postby Pony_Fan » Fri Jan 07, 2011 11:53 am

Wow, what a marketing 101 concept -- has SMU done this? The only survey I have seen was for Moody in the past couple of years.

Express your displeasure or pleasure here -----

Thank you for purchasing tickets to the 2010 Bell Helicopter Armed Forces Bowl. We invite you to share your bowl experience with us by participating in this survey. Your feedback is important.

As a thank you for your time, all survey participants will receive a promotion code at the conclusion of the survey for 20% off of all Bell Helicopter Armed Forces Bowl merchandise.

Please click the link below to begin.
(opps looks like it's one link/ survery per person)
Last edited by Pony_Fan on Fri Jan 07, 2011 12:06 pm, edited 2 times in total.
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Re: AFB Survey

Postby RGV Pony » Fri Jan 07, 2011 11:54 am

yup, SMU would do well to survey for net promoters/net detractors. Pretty easy to do even if you cant afford to outsource it
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Re: AFB Survey

Postby Pony_Fan » Fri Jan 07, 2011 12:01 pm

very easy to do / affordable, and gives you instant feedback on people's experiences.
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Re: AFB Survey

Postby RGV Pony » Fri Jan 07, 2011 12:03 pm

yep. I get a report every month, and a notification to respond to unfavorable experiences the instant they are reported.

Think SMU would benefit from such a thing? lol
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Re: AFB Survey

Postby NickSMU17 » Fri Jan 07, 2011 12:07 pm

RGV Pony wrote:yep. I get a report every month, and a notification to respond to unfavorable experiences the instant they are reported.

Think SMU would benefit from such a thing? lol


I answer your companies survey all the time...they are good surveys...I have yet to win the gift card...
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Re: AFB Survey

Postby RGV Pony » Fri Jan 07, 2011 12:08 pm

NickSMU17 wrote:
RGV Pony wrote:yep. I get a report every month, and a notification to respond to unfavorable experiences the instant they are reported.

Think SMU would benefit from such a thing? lol


I answer your companies survey all the time...they are good surveys...I have yet to win the gift card...


I'll bring you one..lol
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Re: AFB Survey

Postby smupony94 » Fri Jan 07, 2011 12:09 pm

I just filled it out
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Re: AFB Survey

Postby ender3 » Fri Jan 07, 2011 12:34 pm

Filled it out, but given that I never received my earlier merchandise order, and I'm going through the dispute process with AMEX, I think I'll pass on the discounted merchandise.
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