Will Call / Ticket conundrum

[icehawks18]

Quite nice to miss the entire first quarter waiting in the Will-call line since our ticket folks couldn't get their act together... I got in line at 2:25 and got my tickets at 3:35... nice.

You'd think the athletic department would have figured this one out by now... weren't we expecting a 'sellout'????

[2112]

the whole ticket office was a disaster!? i bought 2 tickets a week ago, and stood in line for 15 minutes, with only 2 people in front of me. everytime i called up there, they would almost said out of breath, "we're just swamped" swamped for a week and half, to sell 27,000 tickets???????????

[ReedFrawg]

Quite nice to miss the entire first quarter waiting in the Will-call line since our ticket folks couldn't get their act together... I got in line at 2:25 and got my tickets at 3:35... nice.

You'd think the athletic department would have figured this one out by now... weren't we expecting a 'sellout'????

Same thing happened to me at an SMU-TCU game at SMU a couple years back. I know TCU has ticket issues from time to time but I've never experienced anything like the SMU fiasco. (I've been to games at Baylor, Texas, LSU and Alabama and have never seen such a circus.) It's certainly not going to bring back the average fan that we (TCU and SMU) both need to attract.

[Special_Delivery_Smu_Fans]

I realize this was a big game and the first game of the season but we ordered two tickets for an important client on Friday August 24th over a week before the game.

The tickets never arrived via mail.

Finally on the Friday before the game the ticket office had to reprint the tickets and we sent one of our drivers to pickup the tickets and take them directly to our client.

[Mu$tang]

The ticket office has been a total cluster-fudge this year. I got charged 3 times for my season tickets!

It's about as organized as the play calling was at the Tech Game.

[originaloverthehilltop1]

don't know why there was any problem. half the sold out seats in the end zone were no-shows.

[docabel]

The ticket office has been a total cluster-fudge this year. I got charged 3 times for my season tickets!

It's about as organized as the play calling was at the Tech Game.

So did the guys at the ticket booth flap their arms like they were having a seizure as well??

[Peruna2001]

One of the people that came with me to the game bought one of the "last" endzone GA seats. I asked her if she had any trouble at will call, expecting a "No, everything was perfect." Instead, she responded with an astounding "YES!" I thought she was joking. She was a first time visitor to SMU football and came to the game because she loves going to college football games. This is not the way to run a business. Season ticket holders don't get their tickets until 4 days ahead of time. Mailed tickets not being sent/received. Long waits at the will call office hours before the game.

[LonghornFan68]

Quite nice to miss the entire first quarter waiting in the Will-call line since our ticket folks couldn't get their act together... I got in line at 2:25 and got my tickets at 3:35... nice.

You'd think the athletic department would have figured this one out by now... weren't we expecting a 'sellout'????

Uh, perhaps you should try showing up a little earlier next time. We went to the ticket office at 1pm and was back on the 'Vard at 1:30. Had plenty of time to chat and drink up. Good fans show up early.

[35straight]

Quite nice to miss the entire first quarter waiting in the Will-call line since our ticket folks couldn't get their act together... I got in line at 2:25 and got my tickets at 3:35... nice.

You'd think the athletic department would have figured this one out by now... weren't we expecting a 'sellout'????

Uh, perhaps you should try showing up a little earlier next time. We went to the ticket office at 1pm and was back on the 'Vard at 1:30. Had plenty of time to chat and drink up. Good fans show up early.

Just thought you should know that Chris Phillips was recently arrested on drug and weapons possession charges.

[2112]

good thing he was a drop out.

[2112]

good thing he was a drop out.

[LonghornFan68]

Quite nice to miss the entire first quarter waiting in the Will-call line since our ticket folks couldn't get their act together... I got in line at 2:25 and got my tickets at 3:35... nice.

You'd think the athletic department would have figured this one out by now... weren't we expecting a 'sellout'????

Uh, perhaps you should try showing up a little earlier next time. We went to the ticket office at 1pm and was back on the 'Vard at 1:30. Had plenty of time to chat and drink up. Good fans show up early.

Just thought you should know that Chris Phillips was recently arrested on drug and weapons possession charges.

Link? Proof?

Besides, I thought only Texas recruited "thuggish" players.

[Mu$tang]

The ticket office has been a total cluster-fudge this year. I got charged 3 times for my season tickets!

It's about as organized as the play calling was at the Tech Game.

MAKE THAT CHARGED 4 TIMES!!!!

Below is an excerpt from my credit card statement, for a single purchase of 4 season tickets.

Merchant Name: SMU 1 ATHLETIC TICKET
Merchant Description: Colleges/Universities & Professional Schools
Transaction Date: Aug 30 2007
Post Date: Aug 30 2007
Transaction Amount: ($141.00)

Jul 20, 2007
Jul 22, 2007
SMU 1 ATHLETIC TICKET DAL
$970.00

Jul 19, 2007
Jul 19, 2007
SMU 1 ATHLETIC TICKET
($970.00)

Jul 16, 2007
Jul 16, 2007
SMU 1 ATHLETIC TICKET
($340.00)

Jul 10, 2007
Jul 10, 2007
SMU 1 ATHLETIC TICKET
($415.00)

This is absurd. As if the product on the field wasn't bad enough; the ticket office has to be even worse!

[J.T.supporta]

sry you keep getting charged for tickets and sorry to icehawk for missing the only good qtr of play yesterday from the mustangs