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Loyalty Program ??

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Re: Loyalty Program ??

Postby Pony in SA » Wed Dec 02, 2009 12:27 pm

d_pony wrote:as usual several of you jumped to wrong conclusions - i know it is tough being a mustang fan but you don't have to see evil in everything :D


Was not seeing evil in anything, just trying to make a few suggestions. That is why I dislike e-mail because you dont' know tone or context in which something is written. I am not angry at all, just think there are things that can be tried to increase and retain customers.

If however they had informed everyone that is the system they were going to use ahead of time I think it would have been better for all involved. I also think it would have been good PR and not too hard for them to send blast e-mail to all Mustang Club members right after our 6th win that simply said "Thanks for you continued support, when we finalize more plans about bowl tickets rest assured your support over the years will be taken into account and Mustang Club members will get priority selection in seating."
Pony in SA
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Re: Loyalty Program ??

Postby Burleigh » Thu Dec 03, 2009 7:13 am

I am a Mustang Member

Bethany included my seating request on the ticket order form. She e-mailed me a copy of the form as my payment receipt. Tickets will be mailed to me next Monday.
Burleigh
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