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Game presentation /Customer service

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Re: Game presentation /Customer service

Postby RGV Pony » Mon Sep 24, 2018 12:36 pm

Timely find, JasonB. This was actually brought up during the call this morning.
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Re: Game presentation /Customer service

Postby skyscraper » Mon Sep 24, 2018 1:06 pm

Good job posting the SI article. A lot of things rang true on things we can do better.

I know this is mostly a complaint thread by nature. I'd just like to say thanks for the new digital boards along the field level walls. I like the stats/info that continuously scrolls.
Also thx for the $5 Lone Star tall boys me and a buddy found at 117 value concession stand. We enjoyed several during the game.
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Re: Game presentation /Customer service

Postby TidePony » Mon Sep 24, 2018 2:18 pm

Also, I think with our meager 15k average fans, we really should try to push for having one side of the stadium say “PONY” and the other plus the same side say “UP”. Then when we actually get 80% attendance one day, we have already established a base.

This is logical and the right thing to do. Especially in Moody.
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Re: Game presentation /Customer service

Postby 78pony » Mon Sep 24, 2018 2:50 pm

I was entertaining this week and didn't pay attention. Did we regularly post scores of other games of interest? I did try my AT&T iphone and the service seemed to be (still) poor to very poor.
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Re: Game presentation /Customer service

Postby RGV Pony » Mon Sep 24, 2018 2:57 pm

78pony wrote:I was entertaining this week and didn't pay attention. Did we regularly post scores of other games of interest? I did try my AT&T iphone and the service seemed to be (still) poor to very poor.
That was an action item brought up this morning. Out of town scores are handled by a program running in the background. Didn't work for a good part of the game, then by the time "support" got it back running it was overtime. Supposed to be handled for this week.
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Re: Game presentation /Customer service

Postby Stallion » Mon Sep 24, 2018 2:57 pm

There weren't any SMU fans on the East side of the Stadium except perhaps the band-who really look silly sitting all by themselves over there. They might as well rope off the East stands this week without the TCU and Navy fans over there
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Re: Game presentation /Customer service

Postby Bergermeister » Mon Sep 24, 2018 3:13 pm

Bust out the tarps.
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Re: Game presentation /Customer service

Postby SmooBoy » Mon Sep 24, 2018 3:14 pm

Stallion wrote:There weren't any SMU fans on the East side of the Stadium except perhaps the band-who really look silly sitting all by themselves over there. They might as well rope off the East stands this week without the TCU and Navy fans over there


Ah, don't forget Saturday is high school band night so a few butts in seats should be on the east side.
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Re: Game presentation /Customer service

Postby SMU Pom Mom » Mon Sep 24, 2018 4:21 pm

Please consider adding a possession light on the scoreboard.
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Re: Game presentation /Customer service

Postby RGV Pony » Mon Sep 24, 2018 4:29 pm

Unless it's different this year - I didn't look closely but will next week - it's what looks like a less than sign between the time and the score Image
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Re: Game presentation /Customer service

Postby mrydel » Mon Sep 24, 2018 4:56 pm

I have always seen a possession indicator.
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Re: Game presentation /Customer service

Postby SMU Pom Mom » Mon Sep 24, 2018 5:14 pm

Here's a picture I took at the TCU game. Am I missing it?
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Re: Game presentation /Customer service

Postby RGV Pony » Mon Sep 24, 2018 5:24 pm

Definitely don't see it in that pic
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Re: Game presentation /Customer service

Postby mrydel » Mon Sep 24, 2018 5:27 pm

I am not attending this year so maybe they did not think it was necessary anymore.
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Re: Game presentation /Customer service

Postby TidePony » Mon Sep 24, 2018 5:43 pm

I just completed the emailed survey. It takes about 5 minutes to finish. Very easy.
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