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Help PLEASE! Mustang All-Access

Posted:
Sat Sep 03, 2005 6:55 pm
by MustangSally
OK, I signed up for the monthly subscription and got a confirmation email, now what?
I go to the smumustangs website, and click on the "SMU football" link under the all-access list and it just pops up with a blank window with the "error, page not found" message. It's 10 minutes to kickoff, should I be able to see something yet, or will it just come up AT kickoff.
I'm worried I'm not going to get this game going on my computer!

Posted:
Sat Sep 03, 2005 7:00 pm
by Charleston Pony
go tp smumustangs.com and follow the same path you did to purchase total access. you will find a schedule of events and will then click on Baylor football. Of course, you will have to enter your email and password to get there. good luck. I'm waiting for the game to start and appears there might be video?
looks like there might be video but no audio?

Posted:
Wed Sep 07, 2005 1:01 pm
by KnuckleStang
Is anybody else having a difficult time with this service? They have a link posted for the Baylor game (or maybe it's just highlights, I don't know), with an A next to it, which supposedly stands for "Archived." When I click it, it just says "Connecting to media..." then says "Ready." When I press play it just does the same thing over again. The press conference did the same thing when I tried to play that. Sure am glad I payed for this thing. Ideas?

Posted:
Wed Sep 07, 2005 1:06 pm
by mrydel
KnuckleStang wrote:Is anybody else having a difficult time with this service? They have a link posted for the Baylor game (or maybe it's just highlights, I don't know), with an A next to it, which supposedly stands for "Archived." When I click it, it just says "Connecting to media..." then says "Ready." When I press play it just does the same thing over again. The press conference did the same thing when I tried to play that. Sure am glad I payed for this thing. Ideas?
Matbe the "A" means "Already been played"


Posted:
Wed Sep 07, 2005 1:13 pm
by Stallion
same thing happens to me. Come on if you are going to do something-do it right. Reminds me of ole Max Emfinger's fraud.

Posted:
Wed Sep 07, 2005 1:33 pm
by SmooPower
KnuckleStang wrote:Is anybody else having a difficult time with this service? They have a link posted for the Baylor game (or maybe it's just highlights, I don't know), with an A next to it, which supposedly stands for "Archived." When I click it, it just says "Connecting to media..." then says "Ready." When I press play it just does the same thing over again. The press conference did the same thing when I tried to play that. Sure am glad I payed for this thing. Ideas?
I have the same problem. I called their tech support line yesterday and it wasn't helpful at all.

Posted:
Wed Sep 07, 2005 4:44 pm
by PonyCat
I watched the game & the PC - no problems at all. The video wasn't turned on until the last minute for either one, but both came on and both looked great. The archived stuff doesn't seem up and running yet, but I've had no problems watching live - I even watched soccer & volleyball matches via All-Access and, again, no problems.

Posted:
Wed Sep 07, 2005 6:40 pm
by 2112
i enjoyed listening to press conferences, on smumustangs.com in previous years. is that a thing of the past, like winning?

Posted:
Wed Sep 07, 2005 6:42 pm
by jtstang
2112 wrote:i enjoyed listening to press confereces, on smumustangs.com in previous years. is that a thing of the past, like winning?
No, when we were winning, there were no dot coms because Al Gore was years from inventing the internet.

Posted:
Thu Sep 08, 2005 3:09 pm
by SmooPower
The archived game seems to be working now. The video quality is very good, I'm impressed!

Posted:
Thu Sep 08, 2005 3:56 pm
by WorldStang
Just watched the game again.. we still lost.

Posted:
Thu Sep 08, 2005 6:17 pm
by Stallion
Ok got home and tried it at 6 pm and couldn't get it although I got a screen with a test pattern. Did anybody else get it after 5 pm. I did do the suggested upgrades although I think I already had them.

Posted:
Thu Sep 08, 2005 6:39 pm
by KnuckleStang
Stal, I got the screen test pattern too, you just have to fast forward through the first 7-10 minutes. It's an editing problem. Once the actual game starts, the quality is not bad at all.

Posted:
Thu Sep 08, 2005 6:41 pm
by Stallion
Thanks

Posted:
Thu Sep 08, 2005 8:43 pm
by Charleston Pony
quality of the replay is much better than what it was live...at least for me. Of course, as someone already pointed out, the end result was the same.