I had a pleasant season ticket buying experience

I called SMU ticket office on Friday afternoon after 5PM and received a recording. I left my name and number in the general mail box.
Based on prior experience, I was expecting to not hear from them.
To my shock, I was call on Saturday morning by Randall Holmes. I was greeted by a pleasant young man, who was informative, professional, and enthusiastic about SMU.
Needless to say I purchased 4 season tickets in premium locations. I hung up the phone and thought that SMU is bringing a new attitude to all facets of the organization.
If you want good service, call this guy:
Randell R. Holmes
Manager of Ticket Sales
5800 Ownby Dr. PO Box 750315
Dallas, TX 75275-0315
214-768-1075 (Work)
214-768-2044 (Fax)
[email protected]
Based on prior experience, I was expecting to not hear from them.
To my shock, I was call on Saturday morning by Randall Holmes. I was greeted by a pleasant young man, who was informative, professional, and enthusiastic about SMU.
Needless to say I purchased 4 season tickets in premium locations. I hung up the phone and thought that SMU is bringing a new attitude to all facets of the organization.
If you want good service, call this guy:
Randell R. Holmes
Manager of Ticket Sales
5800 Ownby Dr. PO Box 750315
Dallas, TX 75275-0315
214-768-1075 (Work)
214-768-2044 (Fax)
[email protected]