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Ticket Office

Posted:
Thu Aug 12, 2010 11:07 am
by Pony_Fan
Sorry, if this has been discussed. Randall Holmes doesn't seem to be with them anymore.
They sound very shorthanded and are selling more tickets than before. Same 'ole inefficencies...ugh.
GO SMU - way to be on top of it

Re: Ticket Office

Posted:
Thu Aug 12, 2010 11:18 am
by NickSMU17
Terry hemme does a very good job...
Re: Ticket Office

Posted:
Thu Aug 12, 2010 11:23 am
by smupony94
I just got off the phone with Terry and had my 3 tickets ordered in less than 2 minutes. I am in Section 106.
Re: Ticket Office

Posted:
Thu Aug 12, 2010 11:34 am
by mrydel
You, Kate, and a chaperone?
Re: Ticket Office

Posted:
Thu Aug 12, 2010 11:41 am
by ponyboy
Section 106 rules.
Re: Ticket Office

Posted:
Thu Aug 12, 2010 11:48 am
by smupony94
mrydel wrote:You, Kate, and a chaperone?
Just like Jerry Glanville did always leaving tickets at will call for Elvis, I will leave one waiting for Kate
Re: Ticket Office

Posted:
Thu Aug 12, 2010 12:52 pm
by Pony_Fan
What happened to Randall?
If you call his number - it doesn't even forward.
Sec 206 rules
Anyway, they only have 3 people doing the job of 6. Crazy that we have such limited budget and resources.
Re: Ticket Office

Posted:
Thu Aug 12, 2010 1:55 pm
by ponytailgater
Ya... I emailed Randell today and got the undeliverable message.
Any thoughts on who the best rep to work with is and their email?
Re: Ticket Office

Posted:
Thu Aug 12, 2010 1:58 pm
by smupony94
ponytailgater wrote:Ya... I emailed Randell today and got the undeliverable message.
Any thoughts on who the best rep to work with is and their email?
No longer there. Email Terry Hemme.
[email protected]
Re: Ticket Office

Posted:
Thu Aug 12, 2010 2:07 pm
by SmooBoy
Bethany has treated me well for years and will take care of you:
Bethany Tiffin
Manager of Ticket Sales
and Football Suites
SMU Athletics
214-768-2376 direct
[email protected]
Re: Ticket Office

Posted:
Thu Aug 12, 2010 2:15 pm
by Mestengo
SmooBoy wrote:Bethany has treated me well for years and will take care of you:
Bethany Tiffin
Manager of Ticket Sales
and Football Suites
SMU Athletics
214-768-2376 direct
[email protected]
Beth is great!
Re: Ticket Office

Posted:
Thu Aug 12, 2010 2:24 pm
by smupony94
Not as good as Kate
Re: Ticket Office

Posted:
Sat Aug 14, 2010 11:27 pm
by cguru
How is the ticket office set up? From the directory, it looks like the sales staff is different from the ticket office? Does the ticket office not take orders? Does the sales staff do outbound sales and the ticket office only take inbound calls?
Re: Ticket Office

Posted:
Sun Aug 15, 2010 12:31 am
by Junior
Gonna miss Randall. He was always great to deal with. Very nice guy. Best of luck wherever he went.
Re: Ticket Office

Posted:
Sun Aug 15, 2010 2:32 pm
by lwjr
SmooBoy wrote:Bethany has treated me well for years and will take care of you:
Bethany Tiffin
Manager of Ticket Sales
and Football Suites
SMU Athletics
214-768-2376 direct
[email protected]
Bethany excels in customer service and very prompt in returning calls. She has always been very kind when I call in with a question or some other matter. The athletic department is lucky to have her.