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AFB Survey

PostPosted: Fri Jan 07, 2011 11:53 am
by Pony_Fan
Wow, what a marketing 101 concept -- has SMU done this? The only survey I have seen was for Moody in the past couple of years.

Express your displeasure or pleasure here -----

Thank you for purchasing tickets to the 2010 Bell Helicopter Armed Forces Bowl. We invite you to share your bowl experience with us by participating in this survey. Your feedback is important.

As a thank you for your time, all survey participants will receive a promotion code at the conclusion of the survey for 20% off of all Bell Helicopter Armed Forces Bowl merchandise.

Please click the link below to begin.
(opps looks like it's one link/ survery per person)

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 11:54 am
by RGV Pony
yup, SMU would do well to survey for net promoters/net detractors. Pretty easy to do even if you cant afford to outsource it

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 12:01 pm
by Pony_Fan
very easy to do / affordable, and gives you instant feedback on people's experiences.

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 12:03 pm
by RGV Pony
yep. I get a report every month, and a notification to respond to unfavorable experiences the instant they are reported.

Think SMU would benefit from such a thing? lol

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 12:07 pm
by NickSMU17
RGV Pony wrote:yep. I get a report every month, and a notification to respond to unfavorable experiences the instant they are reported.

Think SMU would benefit from such a thing? lol


I answer your companies survey all the time...they are good surveys...I have yet to win the gift card...

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 12:08 pm
by RGV Pony
NickSMU17 wrote:
RGV Pony wrote:yep. I get a report every month, and a notification to respond to unfavorable experiences the instant they are reported.

Think SMU would benefit from such a thing? lol


I answer your companies survey all the time...they are good surveys...I have yet to win the gift card...


I'll bring you one..lol

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 12:09 pm
by smupony94
I just filled it out

Re: AFB Survey

PostPosted: Fri Jan 07, 2011 12:34 pm
by ender3
Filled it out, but given that I never received my earlier merchandise order, and I'm going through the dispute process with AMEX, I think I'll pass on the discounted merchandise.