Our MASSIVE crowd needs management - Dave Miller in Charge

[gostangs]

Could not agree more with the above posters - We need to cut the number of security people by half -if for no other reason it is a total waste of money. The ones at the gate were pretty nice actually - but they need a team meating to change three things:

Noise of any kind is o.k. - its a football game - the only thing that should be outlawed are the air horns (the Co2 kind - not the blow through the horn kind).

If reentry through one gate is what it takes , fine - decide which gate and stick with it.

Cut the total number in half - if the service wont do it get a new service. Talk to the Mavs - they use CSC and have figured out how to control their entire arena with about 1/5 of the security.

[DallasDiehard]

I got to see Brandon Bonds mother & sister read 'the riot act' to one of the blue shirts tonight in section 205. It was a beautiful thing to see! ....

Good thing Byron wasn't involved!

I suppose their objection to the horn was in response to the NCAA rule about "artificial noise makers" .... even though they give out those inflatable noise-making inflatable sticks.

[couch 'em]

(all w/ 6th grade educations by the way).

OOhhhh I see, I'm the bigot with stereotypes.... Isee how it is......

[me@smu]

Does anyone else know if the crime rate of UP went up around 10:15 last night, because the entire UP police force were protecting our collapsible goal posts from the 20 students left in the stands. Had a visitor just point and laugh at that.

[KnuckleStang]

I don't understand why they don't just have them stamp people's hands with ink as they leave for halftime. Like a bar that charges a cover. Make a stamp in the shape of a mustang or something. It washes off. This is not a difficult thing, to both enforce and make everybody happy.

[BUS]

Even after Church taoday and a good lunch, I am upset with SMU and Dave Miller's management.

[Duke Blue Blood]

Tell him. Stop posting on this board.

DBB

[couch 'em]

Just to jump on the bandwagon, I saw a yellow shirt on the field after the game with a red plastic horn she had confiscated. I will look next game, if they are selling them I will buy one, and they will not get it from me unless they bring real cops down there.

[MrMustang1965]

Just to jump on the bandwagon, I saw a yellow shirt on the field after the game with a red plastic horn she had confiscated. I will look next game, if they are selling them I will buy one, and they will not get it from me unless they bring real cops down there.

FIGHT! FIGHT! FIGHT! Oct. 14...BE THERE!

[OR-See-Nee]

I counted 20 uniformed officers (not blue or yellow shirts--police officers) protecting the north end zone goal posts last night; 6 for the south goal post. Crazy overstaffing.

[couch 'em]

I'm wondering what they are protecting. Didn't we get fancy expensive goal posts specifically so we didn't have to worry about them getting torn down? Are they trying to keep the students from putting them back upright?

[RGV Pony]

My email to Mr. Miller. It echoes an email I sent to Mr. Orsini about gameday experience...before the first home game.

Mr. Miller:

I appreciate this opportunity to communicate to you a few things I mentioned to Mr. Orsini prior to SMU's first home game this year. Ironically, these things came to mind before any of the experiences some of my fellow season ticket holders have mentioned this year. I am certain you have received much correspondence with regard to material complaints about the gameday experience. This correspondence does not seek to duplicate such complaints.

A year ago, I took my stepson to a Notre Dame football game as a gift. On the flight back, he and I listed some of the differences we noticed between the Notre Dame production and the SMU production. Almost across the board, the differences had to do with professionalism. For instance, parking anywhere within a five mile radius of Notre Dame stadium is greeted by an attendant whose first words are, "hi, welcome to Notre Dame...how can I help you?"

This experience is furthered at the stadium. Upon emerging from the legendary tunnels, an usher greets you and checks your stub. In our case, a grandfatherly gentleman wearing a tie greeted my stepson with, "hi son...first game at Notre Dame? Well, your seats are straight up these stairs. See Frank up there...wearing a yellow jacket and tie just like me? He'll show you where to go...enjoy the game." Following the game, when we had a difficult time locating our car, a campus police officer pulled out a map of all the parking areas around the stadium, and helped us locate our position.

Other quickly noticeable features include the folks responsible for raising and lowering the nets behind the goalposts, who wear ties and white gloves. Professional and first class. The list goes on and on. I believe that if Mr. Orsini were to send you to a Notre Dame home game, you too would notice a huge difference in the level of perceived customer service. As a Dallas Mavericks season ticket holder as well, I can assure you that a quality product is enhanced when there is a perception of an increased level of customer service.

I look forward to many more exciting games at Gerald J. Ford Stadium, and appreciate your audience to my observations and suggestions.

Regards,

[MrMustang1965]

RGV: Let us know if you get a response.

[ALEX LIFESON]

Please post Miller, and Orsini's e-mail address. That way, we can make our point to the ones that can change it.

[smu diamond m]

Same thing happened to me. I have been leaving games and going back to the tailgate ever since I can remember.

There lies the problem.