Announcing the beginning of my "fair weather fan" status

[Blue Horseshoe]

I bought my tickets in the club level early this year because the ticket office and the mustang club threatened to give my tickets to someone else (this was late in May). The story was that there was a waiting list for my tickets and tickets in general in the club level. Fast forward to August. I convinced my friends to buy tickets upstairs with me. I made one phone call and...wow...they were still available (the catch was that they had to donate $500 per each seat up there over the ticket prices). This is what top 25 teams do they explained. I didn't buy it, nor do I buy it more than ever before.
I have always believed that the way you get to being in the top 25 is by wins...not by buying our way.
We are getting worse and worse as this season goes on. Where is the SMU athletic department now? They sold us on acting like Top 25 teams and I didn't believe them. They tried to sell me on the Pony Up campaign which is an utter joke, a waste of money, and an insult to Mustangs who have any sense at all.
What will they try and sell us on now? The marketing campaign for next week will probably be: "come have some bar-b-que with us in the iron skillet because we won't see it for a very long time again."
By the way to all those who try to sell SMU fans day in and day out a bag of [deleted], please don't come by and try and sell me anything ever again. I buy season tickets and support SMU because I want to not because I think we will be better next year. I don't care even if we can some how make a bowl this year, the entire SMU athletic department has zero (0) credibility with me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No more road games, including TCU next week, and no more tailgates until we are at least .500.

[PonyKai]

Why don't you try actually calling someone and explaining your problem. I'm sure you'd get a much better answer than [deleted] on a message board.

[PonyKai]

And kudos to letting everyone know about 5 seconds after we get whipped by the [deleted] Belt. I'm sure your concerns aren't in any way tied into the fact we lost.

[PonySnob]

I have always believed that the way you get to being in the top 25 is by wins...not by buying our way.

We did a good job of buying our way into the top 25 back in the early 80's..................

[Blue Horseshoe]

They won't answer the phone till next season. I've already tried and it doesn't matter. I spoke to just about everyone and they all sounded off with the same party line. Besides, I don't have a problem...they do.

[MrMustang1965]

I have always believed that the way you get to being in the top 25 is by wins...not by buying our way.

We did a good job of buying our way into the top 25 back in the early 80's..................

Ray Charles could have seen this post coming from PonySnob.

[thefamousguy]

I have always believed that the way you get to being in the top 25 is by wins...not by buying our way.

We did a good job of buying our way into the top 25 back in the early 80's..................

Lol

[PonyKai]

Funny because the Media Relations office states on a regular basis that they get absolutely no emails and zero phone calls from fans that have problems or complaints. And since they are more than happy to assist the SMU fan base and solve most issues, when they are actually contacted, and one of their top priorities to to serve the fan clientèle, maybe you should pick up the phone again. And of course they have problems not you. It's called customer service. You have a problem with the company's product and contact them to fix it.

[RGV Pony]

Funny because the Media Relations office states on a regular basis that they get absolutely no emails and zero phone calls from fans that have problems or complaints. And since they are more than happy to assist the SMU fan base and solve most issues, when they are actually contacted, and one of their top priorities to to serve the fan clientèle, maybe you should pick up the phone again. And of course they have problems not you. It's called customer service. You have a problem with the company's product and contact them to fix it.

I don't doubt what you're saying, Stl..guy02, but in customer relations what's usually the bigger issue isn't the handful of people who say something...it's the 12 who don't say anything for every 1 who does, yet experience the same problem. The worst fate imaginable is apathy in the marketplace. Personally, I'd prefer an organization that had to field 1,000 complaint calls a day vs. one that got none. Zero calls means zero passion/desire to resolve a problem to an acceptable level to further nurture the relationship with the provider of the product.

[Blue Horseshoe]

My concerns are tied to the fact that we never win.

[PonyKai]

I just think that a lot of passion from the people that usually have a good bead on things, or the people around here, goes into un-constructive complaint in a poor forum. While I see the point your making and and agree with it, there seems to be a lot of complaining about legitimate concerns that could go into more constructive means to solve the problems at hand.

[MrMustang1965]

Funny because the Media Relations office states on a regular basis that they get absolutely no emails and zero phone calls from fans that have problems or complaints. And since they are more than happy to assist the SMU fan base and solve most issues, when they are actually contacted, and one of their top priorities to to serve the fan clientèle, maybe you should pick up the phone again. And of course they have problems not you. It's called customer service. You have a problem with the company's product and contact them to fix it.

Now, Stlhockeyguy02...we met each other last week at the Special Delivery tailgate and you seem like a stand-up guy...you were even sporting your Dickerson jersey (nice!)...but here's the thing...the SMU Media Relations Office is *not* who fans would call to complain or about problems. That office is for THE MEDIA (sports reporters). The FANS would call or email the ATHLETIC DIRECTOR'S OFFICE because you start at the top! For those who may have forgotten it, here's Steve Orsini's email and phone number again: [email protected] 214-768-4301

Call him and email him early and often!

[UHCoog27]

and no more tailgates until we are at least .500.

I thought you guys didn't tailgate anyway...

[MrMustang1965]

and no more tailgates until we are at least .500.

I thought you guys didn't tailgate anyway...

B+

[LakeHighlandsPony]

I have always believed that the way you get to being in the top 25 is by wins...not by buying our way.

We did a good job of buying our way into the top 25 back in the early 80's..................

Priceless