Trouble with CSTV?

by **ponyinNC** » Sat Sep 06, 2008 7:56 pm

yeah, i waited on hold for about 20 minutes...called back and then went busy.

sorry.

by **EmeraldCityPony** » Sat Sep 06, 2008 7:57 pm

Not sure it is CSTV's fault. I had the player up earlier today to test it, and I was able to watch part of the volleyball game. It seemed to work fine.

by **Topper** » Sat Sep 06, 2008 7:58 pm

class action suit?

by **ponyinNC** » Sat Sep 06, 2008 8:11 pm

they have had an entire half to get this fixed....fukng gd peice of crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

by **StangEsq** » Sat Sep 06, 2008 8:13 pm

They should just shorten the video message to "We're sorry."

by **expony18** » Sat Sep 06, 2008 8:22 pm

ponyinNC wrote:they have had an entire half to get this fixed....fukng gd peice of crap!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

woooo saaaaaaaaaaaaa

by **ponyinNC** » Sat Sep 06, 2008 8:23 pm

It should be called "Mustang All Asses"

by **renflor007** » Sat Sep 06, 2008 8:30 pm

Some additional information :cry:

6. I am a paid subscriber but I cannot access any content.

Please contact customer service at [email protected].

Top
7. How do I retrieve my password?

Please email customer service at [email protected].

Top
8. How do I cancel my subscription?

Please email customer service at [email protected].

by **ponyinNC** » Sat Sep 06, 2008 8:31 pm

renflor007 wrote:Some additional information

6. I am a paid subscriber but I cannot access any content.

Please contact customer service at [email protected].

Top
7. How do I retrieve my password?

Please email customer service at [email protected].

Top
8. How do I cancel my subscription?

Please email customer service at [email protected].

you don't want to see the email i sent....

by **Pony Ride** » Sat Sep 06, 2008 8:42 pm

ponyinNC wrote:
renflor007 wrote:Some additional information

6. I am a paid subscriber but I cannot access any content.

Please contact customer service at [email protected].

Top
7. How do I retrieve my password?

Please email customer service at [email protected].

Top
8. How do I cancel my subscription?

Please email customer service at [email protected].

you don't want to see the email i sent....

I'd love to compare your email vs the one I just sent. I imagine "customer support" at cstv is [deleted] about the snobs from smu.

by **PoconoPony** » Sat Sep 06, 2008 8:48 pm

After a futile email to CSTV technical support and a 45 minute telephonic wait for technical support, I was advised that they have not been able to hook up with the live feed from the game. They claimed to be aware and working on the problem; however, could offer no estimate if or when the link up might be established. I was encouraged to keep trying to log on should they get the problem corrected.

by **Hoofbeat83** » Sat Sep 06, 2008 8:51 pm

i've got it now.

by **untitled** » Sat Sep 06, 2008 8:51 pm

I have video!

by **SMU SID** » Sat Sep 06, 2008 8:51 pm

Sorry guys. It 's fixed. It's not an internet-only problem, as we're not getting a clean feed even here in the press box. And, yes, we tested it earlier this week. The A/V guys say it's something that just blew out tonight. We can only broadcast the feed they give us. Thanks for bearing with us.

by **Hoofbeat83** » Sat Sep 06, 2008 8:52 pm

not sure i'm so glad. they're already moving the ball on us again.

Trouble with CSTV?

Who is online