no Hawaii for Big Al

by **ALEX LIFESON** » Mon Dec 21, 2009 9:14 pm

Massive disaster at the United check in counter this morning. I was in line at 4:25 for the 6:00am flight, and after 45 minutes in line, the counter person said, even though I had my printed itenerary, I could not board because I didn't have the credit card on me, that the trip was purchased on. The place was a zoo! I have never seen a line at the ticket counter, that snaked all the way down the escalator! Then I spent nearly 3 hours on the phone with Expedia and United, that claimed I couldn't get a refund, because I failed to show up at the airport!!! To make a long story short, I got my refund, but, almost everything is booked out there, and the very few seats available this morning, were around 2 grand just for the airfare. I am not a happy Mustang tonight. :evil:

by **ponyscott** » Mon Dec 21, 2009 9:20 pm

ALEX LIFESON wrote:Massive disaster at the United check in counter this morning. I was in line at 4:25 for the 6:00am flight, and after 45 minutes in line, the counter person said, even though I had my printed itenerary, I could not board because I didn't have the credit card on me, that the trip was purchased on. The place was a zoo! I have never seen a line at the ticket counter, that snaked all the way down the escalator! Then I spent nearly 3 hours on the phone with Expedia and United, that claimed I couldn't get a refund, because I failed to show up at the airport!!! To make a long story short, I got my refund, but, almost everything is booked out there, and the very few seats available this morning, were around 2 grand just for the airfare. I am not a happy Mustang tonight.

Sorry about that as we had a big problem on Sunday morning as well..we barely made the flight..last ones seated..United was a total Zoo.....that is a shame Alex. You really have to be there two hours ahead of time I guess......what a let down for you...First and Ten should help consol you

by **Junior** » Mon Dec 21, 2009 9:25 pm

Wow, that really sucks! Sorry to hear you didn't make it.

by **expony18** » Mon Dec 21, 2009 9:35 pm

sorry man that sucks!

by **BIGHORSE** » Mon Dec 21, 2009 9:41 pm

That sucks, I'm so sorry for you!

by **Mestengo** » Mon Dec 21, 2009 10:00 pm

WTF ? O man I'm sorry buddy... I will be there way early with the credit card I purchased with.

Thank you for the insight. dangit!!

by **Treadway21** » Mon Dec 21, 2009 10:05 pm

Sorry to hear that. I can't even imagine, though I am fighting unforeseen circumstances myself and may not be able to go. Glad you got your money back and that you did not go postal on anyone.

by **mustangbill67** » Mon Dec 21, 2009 10:33 pm

Alex, we will miss you. How come you were not able to check in on line?

by **RGV Pony** » Mon Dec 21, 2009 10:40 pm

Wonder if the snow in Chicago contributed to that mess. That's horrible man!

by **Oliver** » Mon Dec 21, 2009 10:45 pm

thats horrible, feel for ya

by **Dutch** » Mon Dec 21, 2009 10:47 pm

ponyscott wrote:
ALEX LIFESON wrote:Massive disaster at the United check in counter this morning. I was in line at 4:25 for the 6:00am flight, and after 45 minutes in line, the counter person said, even though I had my printed itenerary, I could not board because I didn't have the credit card on me, that the trip was purchased on. The place was a zoo! I have never seen a line at the ticket counter, that snaked all the way down the escalator! Then I spent nearly 3 hours on the phone with Expedia and United, that claimed I couldn't get a refund, because I failed to show up at the airport!!! To make a long story short, I got my refund, but, almost everything is booked out there, and the very few seats available this morning, were around 2 grand just for the airfare. I am not a happy Mustang tonight.

Sorry about that as we had a big problem on Sunday morning as well..we barely made the flight..last ones seated..United was a total Zoo.....that is a shame Alex. You really have to be there two hours ahead of time I guess......what a let down for you...First and Ten should help consol you

1st & 10 will help console Al. Alex, please check the PM i sent you.

by **Buckethead** » Mon Dec 21, 2009 10:52 pm

Big Al that sucks. You should have taken BigHorse with you I am sure he would have had some nice comments for them.

by **ddderrius** » Mon Dec 21, 2009 10:56 pm

I will leave in the morning and I wonder did you check in online? I hope that checking in on-line helps me avoid some of the madness.

by **Mestengo** » Mon Dec 21, 2009 11:04 pm

ddderrius wrote:I will leave in the morning and I wonder did you check in online? I hope that checking in on-line helps me avoid some of the madness.

I just printed off my tickets from the united web site via the conf numbers from expedia no problem. So i guess i show up early no bags to check.

by **ddderrius** » Tue Dec 22, 2009 12:25 am

Mestengo wrote:
ddderrius wrote:I will leave in the morning and I wonder did you check in online? I hope that checking in on-line helps me avoid some of the madness.

I just printed off my tickets from the united web site via the conf numbers from expedia no problem. So i guess i show up early no bags to check.

Thanks I will be bright in Early wearing my SMU Hoody there.

no Hawaii for Big Al

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