Ticket Office

Pony_Fan · Post by **Pony_Fan** » Thu Aug 12, 2010 11:07 am

Sorry, if this has been discussed. Randall Holmes doesn't seem to be with them anymore.
They sound very shorthanded and are selling more tickets than before. Same 'ole inefficencies...ugh.

GO SMU - way to be on top of it

NickSMU17 · Post by **NickSMU17** » Thu Aug 12, 2010 11:18 am

Terry hemme does a very good job...

smupony94 · Post by **smupony94** » Thu Aug 12, 2010 11:23 am

I just got off the phone with Terry and had my 3 tickets ordered in less than 2 minutes. I am in Section 106.

mrydel · Post by **mrydel** » Thu Aug 12, 2010 11:34 am

You, Kate, and a chaperone?

ponyboy · Post by **ponyboy** » Thu Aug 12, 2010 11:41 am

Section 106 rules.

smupony94 · Post by **smupony94** » Thu Aug 12, 2010 11:48 am

mrydel wrote:You, Kate, and a chaperone?

Just like Jerry Glanville did always leaving tickets at will call for Elvis, I will leave one waiting for Kate

Pony_Fan · Post by **Pony_Fan** » Thu Aug 12, 2010 12:52 pm

What happened to Randall?
If you call his number - it doesn't even forward.

Sec 206 rules

Anyway, they only have 3 people doing the job of 6. Crazy that we have such limited budget and resources.

ponytailgater · Post by **ponytailgater** » Thu Aug 12, 2010 1:55 pm

Ya... I emailed Randell today and got the undeliverable message.

Any thoughts on who the best rep to work with is and their email?

smupony94 · Post by **smupony94** » Thu Aug 12, 2010 1:58 pm

ponytailgater wrote:Ya... I emailed Randell today and got the undeliverable message.

Any thoughts on who the best rep to work with is and their email?

No longer there. Email Terry Hemme.

[email protected]

SmooBoy · Post by **SmooBoy** » Thu Aug 12, 2010 2:07 pm

Bethany has treated me well for years and will take care of you:

Bethany Tiffin

Manager of Ticket Sales

and Football Suites

SMU Athletics

214-768-2376 direct

[email protected]

Mestengo · Post by **Mestengo** » Thu Aug 12, 2010 2:15 pm

SmooBoy wrote:Bethany has treated me well for years and will take care of you:

Bethany Tiffin

Manager of Ticket Sales

and Football Suites

SMU Athletics

214-768-2376 direct

[email protected]

Beth is great!

smupony94 · Post by **smupony94** » Thu Aug 12, 2010 2:24 pm

Not as good as Kate

cguru · Post by **cguru** » Sat Aug 14, 2010 11:27 pm

How is the ticket office set up? From the directory, it looks like the sales staff is different from the ticket office? Does the ticket office not take orders? Does the sales staff do outbound sales and the ticket office only take inbound calls?

Junior · Post by **Junior** » Sun Aug 15, 2010 12:31 am

Gonna miss Randall. He was always great to deal with. Very nice guy. Best of luck wherever he went.

lwjr · Post by **lwjr** » Sun Aug 15, 2010 2:32 pm

SmooBoy wrote:Bethany has treated me well for years and will take care of you:

Bethany Tiffin

Manager of Ticket Sales

and Football Suites

SMU Athletics

214-768-2376 direct

[email protected]

Bethany excels in customer service and very prompt in returning calls. She has always been very kind when I call in with a question or some other matter. The athletic department is lucky to have her.

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